Question 1

What happens after I sign up?

Accepted Answer

You walk through a quick property profile — home size, HVAC systems, water heater type, access details. Takes about 3 minutes. Your technician arrives within two weeks, confirms everything, and runs your first quarterly wellness checklist.

Question 2

What does a quarterly wellness visit include?

Accepted Answer

Core members get a 16-point inspection including HVAC filter swap, plumbing leak check, smoke/CO battery test. Complete members get a 24-point inspection with appliance checks, light bulb replacement, and a full Home Health Report with photos.

Question 3

How is this different from a home warranty?

Accepted Answer

Home warranties react after something breaks. Wellstead prevents things from breaking. Your technician visits quarterly to inspect and maintain every system. Problems get caught at $50 fixes, not $3,000 emergencies.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. All plans are month-to-month — 30 days notice, no fees. Your loyalty points survive 90 days after cancellation. You can also pause for 30 or 60 days once per year.

Question 5

How much does Wellstead cost?

Accepted Answer

Core starts at $59/month with 4 quarterly wellness visits and a 16-point inspection. Complete is $99/month with 24-point inspections, all consumables, priority scheduling, and emergency dispatch.

Question 6

What's not included?

Accepted Answer

Repairs, licensed trade work, and installations are not included but available as add-on services at member prices — typically 15–25% below market rate.

Question 7

How do loyalty points work?

Accepted Answer

Earn 100–200 points/month based on tier, plus 5–10 points on every service purchase, 1,000 per referral, and 50 per review. Redeem for real services. Points expire 90 days after cancellation.

Question 8

Do you serve my area?

Accepted Answer

We currently serve Canyon Lake, New Braunfels, and the surrounding Texas Hill Country. Enter your ZIP on the coverage page to confirm or join the waitlist.

Apply to Join Wellstead