Frequently Asked Questions
Everything you need to know about Wellstead.
Getting Started
Wellstead is a subscription-based home maintenance service. We provide a dedicated team that handles scheduled maintenance visits, emergency repairs, and seasonal upkeep—all for one predictable monthly price.
Choose from Essential ($89/mo), Premium ($149/mo), or Luxury ($249/mo). Each plan includes scheduled wellness visits at different frequencies, member pricing on add-on services, and Wellstead Rewards points. All plans are month-to-month with no contracts.
We’re currently serving the greater Austin, San Antonio, and surrounding Hill Country areas in Texas. We’re expanding quickly—check your ZIP code on our coverage page to see if we’re in your neighborhood yet.
Service & Quality
A combination of Wellstead’s in-house technicians and vetted local partners. Every professional is background-checked, licensed, and insured for their specific trades. We QA every job with photo documentation.
We stand behind every visit with our satisfaction guarantee. If something isn’t right, we’ll send someone back to fix it at no additional cost. Your satisfaction is non-negotiable.
Premium and Luxury members get 24/7 emergency dispatch with a 1-hour callback guarantee. Essential members can book emergency service at exclusive member rates.
Billing & Rewards
Yes. All plans are month-to-month with no long-term contracts. Cancel anytime from your member dashboard—no cancellation fees, no hassle.
You earn points automatically: 10 points/month just for being a member, 50 points for referrals, 25 points for booking add-ons, and 10 points for reviews. Higher-tier plans get point multipliers. Redeem for free services, discounts, and account credits.
Yes! Members get exclusive pricing on one-time services like gutter cleaning, HVAC tune-ups, pressure washing, deck care, and more. Browse our full service catalog for pricing.